Privacy Policy

Who we are

Our website address is: https://www.symgard.com.

1. Introduction

Symgard (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, disclose and protect information when you visit our website, submit a wholesale inquiry, communicate with us, or use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide to us, including:

Your name
Company name
Business email address
Country or region
Business type
Products of interest
Estimated order quantity
Messages and other information submitted through our contact or wholesale inquiry forms

We may also automatically collect certain technical and usage information, including:

IP address
Browser type
Device information
Operating system
Pages visited
Referring website
Approximate location information
Website interaction and usage data

The information collected may depend on how you interact with our website and the services enabled on the website.

3. How We Use Your Information

We may use the information we collect to:

Respond to wholesale and business inquiries
Provide product information and catalogs
Communicate with potential business partners
Provide quotations and other requested information
Process and manage business communications
Improve our website, products and services
Analyze website traffic and usage
Maintain website security
Prevent spam, fraud and abuse
Send business-related communications where permitted by applicable law

We use personal information only for legitimate business purposes and as otherwise permitted or required by applicable law.

4. Wholesale Inquiry Information

When you submit a wholesale inquiry through our website, we may collect information such as your name, company name, business email, country or region, business type, products of interest, estimated order quantity and message.

This information is used to understand your business requirements and communicate with you regarding potential wholesale cooperation.

Submitting a wholesale inquiry does not create a business relationship, purchase order or sales agreement.

5. Contact Form 7

Our website uses Contact Form 7 to provide contact and wholesale inquiry forms.

When you submit a form, the information you provide may be transmitted to our designated business email address so that we can respond to your inquiry.

The information submitted through our forms may include your name, company name, email address, country or region, business type, product interests, order quantity and message.

We retain submitted information only for as long as reasonably necessary for business communication, record keeping, legal compliance and other legitimate purposes.

6. Cookies and Similar Technologies

Our website may use cookies, pixels and similar technologies to provide website functionality, analyze website traffic, improve user experience, support marketing activities and maintain website security.

These technologies may be provided by us or by third-party service providers.

You may be able to control or disable certain cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

7. Google Analytics

We use Google Analytics to understand how visitors use our website and to help us improve website performance and content.

Google Analytics may collect information such as:

Website usage data
Device and browser information
IP-related information
Pages visited
Traffic sources
Interactions with our website

Google may process this information in accordance with its own privacy policies.

You can learn more about Google’s privacy practices through Google’s official privacy resources.

8. Meta Pixel

We may use the Meta Pixel provided by Meta Platforms to understand website activity, measure the effectiveness of our marketing campaigns and improve our advertising.

The Meta Pixel may collect information about your interactions with our website, including pages viewed and certain actions taken on the website.

This information may be associated with information collected by Meta and may be used for advertising measurement, optimization and related purposes, subject to Meta’s policies and applicable law.

9. Google reCAPTCHA

We use Google reCAPTCHA to help protect our website and inquiry forms from spam, automated submissions and abuse.

reCAPTCHA may collect information about your device, browser and interactions with the website for security and risk-analysis purposes.

The use of reCAPTCHA is subject to Google’s applicable terms and privacy policies.

10. Mailchimp

We may use Mailchimp to manage email communications and business newsletter subscriptions.

If you voluntarily subscribe to our email communications, we may collect your email address and related subscription information.

We may use this information to send product updates, catalogs, business information, new product announcements and other communications relevant to our business customers.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

11. WhatsApp

We may provide WhatsApp as a communication channel for customers and potential business partners.

If you choose to contact us through WhatsApp, information you provide through that communication may be processed by WhatsApp and may also be received and handled by our team.

WhatsApp operates independently from Symgard and may process information according to its own privacy policies and terms.

12. Third-Party Services

Our website uses certain third-party services to support analytics, advertising, communication, email marketing and website security.

These services may process information according to their own privacy policies and applicable laws.

Third-party services used on our website may include:

Google Analytics
Google reCAPTCHA
Meta Pixel
Mailchimp
WhatsApp
Contact Form 7 and related website services

We encourage visitors to review the privacy policies of these third-party providers where appropriate.

13. How We Share Information

We do not sell or rent your personal information.

We may share information with service providers when reasonably necessary to:

Operate and maintain our website
Process inquiries
Provide email communications
Analyze website usage
Maintain website security
Measure marketing performance
Comply with legal obligations

We may also disclose information when reasonably necessary to protect our rights, property, security or the rights and safety of others.

14. International Data Transfers

Because we work with customers and service providers in different countries, personal information may be processed or stored in countries other than the country in which you are located.

Where required by applicable law, we will take appropriate measures regarding the transfer and protection of personal information.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to business inquiries, maintaining business records, complying with legal obligations, resolving disputes and protecting our legitimate business interests.

16. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Request restriction of certain processing
Object to certain uses of your information
Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the information provided below.

17. Children’s Privacy

Our website is intended for businesses and general audiences and is not directed toward children.

We do not knowingly collect personal information from children.

18. Data Security

We take reasonable administrative, technical and organizational measures to help protect personal information against unauthorized access, disclosure, alteration or destruction.

However, no method of Internet transmission or electronic storage can be guaranteed to be completely secure.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services or applicable legal requirements.

Any changes will be posted on this page with an updated “Last Updated” date.

20. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us.

Company:  Ruitun (Dongguan) Intelligent Technology Co., Ltd.
Brand:Symgard
Email:Symgard2026@Gmail.Com